Manage Multi-Factor Authentication

About this page

This page allows you to either manage an existing MFA account, or setup a new MFA account if you do not currently have one.

The available options are as follows:

• Install the multi-factor authentication app

  This option allows you to install a copy of the supported multi-factor authentication application suitable for your mobile or desktop device.

  Please note : You should not install multi-factor authentication applications directly onto a GSK managed desktop or laptop. Please use the normal software installation process if you do not already have this app installed.

• Set up account recovery details

  This option allows you to set up account recovery details for your account, which can be used to recover your account should you forget your password or lock your account, and is also used to verify your identity.

• Set up multi-factor verification methods

  This option allows you to manage which verification options you would like to use. If you do not already have an MFA account, this step will set one up for you.

• Delete multi-factor account

  This option will delete your MFA account and remove all verification methods associated with it.